Hiring Guide

IT Director Responsibilities: What They Own and How to Measure Success

An IT Director manages your IT operations, team, and suppliers. Here’s a complete responsibility map. And how to know when you’ve outgrown an IT Director.

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Where Businesses Get Stuck

The challenges we most commonly see when organisations come to us:

Your IT Director is good at keeping systems running but isn’t engaging at board level.
You don’t know if this is a capability issue or a role-definition issue.

Our Methodology

The IT Director Responsibility Matrix: operations, people, vendors, projects, and what escalates to board.

What Starkhorn Brings

ExecCapital ranks for director-level content. Starkhorn: IT Director specifically, with the CIO progression angle.

Starkhorn does not subcontract or use associate networks. You work directly with Daniel Jacobs from the first conversation through to delivery.

Who This Is For

This service is designed for:

CEOs managing IT Directors
HR directors writing role specs

This is not the right fit for: Businesses already at CIO level.

Frequently Asked Questions

How quickly can Starkhorn begin?

In most cases we can begin within five to ten working days. For urgent situations such as a sudden leadership gap or an active incident, we can mobilise faster. Contact us to discuss your timeline.

What does a typical Starkhorn engagement cost?

Engagements are structured as monthly retainers or fixed-term day-rate assignments. The cost depends on scope and time commitment. We are transparent about pricing from the first conversation and will give you a clear indication on the call.

What experience does Starkhorn bring?

Starkhorn is led by Daniel Jacobs, with 20+ years in technology and security, 15+ of them in leadership roles. He has served as Interim Group Technology Director at VetPartners (BC Partners-backed, GBP1.2bn), accountable for both technology and security, and as CIO and CISO at Jardine Motors Group (GBP2bn turnover). He holds PRINCE2, ITIL Foundation, and is a Full Member of the Institute of Interim Management.

Does Starkhorn work with businesses outside London?

Yes. We work with clients nationally and, for some engagements, internationally. Much of our advisory work is delivered remotely, with on-site presence when needed. Location has not been a barrier for any of our clients.

What is the first step to working with Starkhorn?

Book a no-obligation conversation using the link on this page. In 30 minutes we will understand your situation, tell you honestly whether we are the right fit, and outline what a first engagement would look like. There is no sales process and no pressure.

Next step

Ready to Talk?

Starkhorn works with MDs, CEOs, and boards of growing businesses. If you have a technology leadership gap, a security concern, or a transformation that is not delivering, we can help. Book a 30-minute conversation with no obligation.