Hiring Guide
5 Signs Your IT Manager Has Become the Bottleneck, and What To Do
When your IT manager is making decisions that should belong at board level, you’ve outgrown them. Here are five unmistakable signs.
Book a ConversationWhere Businesses Get Stuck
The challenges we most commonly see when organisations come to us:
- Technology decisions are slow, reactive, and tactical.
- Your IT Manager is firefighting.
- Your business is growing but your technology leadership isn’t.
Our Methodology
The IT Leadership Gap Diagnostic: five symptoms and what they mean for your hiring decision.
What Starkhorn Brings
Daniel Jacobs: 20+ years in technology and security, 15+ of them in leadership roles. VetPartners (BC Partners, GBP1.2bn), Jardine Motors Group (GBP2bn). Published author. PRINCE2, ITIL, IIM Full Member.
Starkhorn does not subcontract or use associate networks. You work directly with Daniel Jacobs from the first conversation through to delivery.
Who This Is For
This service is designed for:
- CEOs at businesses with 50 to 500 employees where IT is increasingly strategic
This is not the right fit for: Businesses with a CIO already in place.
Frequently Asked Questions
What is an IT health check and why does my organisation need one?
It is a free, structured self-assessment of your IT position, sometimes called an IT health check, across the four areas that matter most to mid-market CEOs: cost and value, security readiness, leadership capability, and strategic alignment. Eight questions, each framed around a specific moment you may recognise, give you a weighted score out of 100 and a clear picture of where the gaps sit.
What is an IT audit, and is this the same thing?
An IT audit is a structured review of whether your technology is secure, well run, fit for purpose and giving value for money. This tool is a fast, free version you run yourself in three minutes: it gives you the same four-lens read a formal IT audit starts from, then shows where a deeper look is worth paying for. Treat it as the honest first pass before you commission anything.
How is the score calculated?
Security and leadership questions score 3 to 15 points each. Cost and strategic alignment questions score 2 to 10 points each. The maximum is 100 and your raw score is the percentage directly. The weighting reflects the severity of the consequences: a gap in cost visibility leaves money on the table; a gap in security or leadership can threaten the business itself. The weighting is intentional and disclosed.
Who is this assessment for?
CEOs and founders of UK businesses who want an honest read on their technology position: whether the spend is defensible, the security posture is real, the technology leader is fit for where the business is heading, and whether technology is genuinely serving the growth strategy. It needs no technical knowledge.
What is a technology leadership gap and why does it matter for my business?
A fractional CTO is an experienced technology leader who works with you part-time, typically a day or two a week, giving you board-level technology direction without the cost of a full-time hire. It suits businesses that have outgrown ad hoc IT decisions but cannot yet justify a permanent CTO. This assessment tells you whether that is the gap you actually have.
What is the difference between a fractional and an interim CTO?
A fractional CTO is an ongoing part-time arrangement; an interim CTO is full-time but temporary, usually to cover a gap or lead a specific change before a permanent hire. Both buy you senior technology leadership quickly. The right one depends on whether your need is continuous oversight or a defined piece of work, which is part of what this assessment surfaces.
What does a typical Starkhorn engagement cost?
Engagements are structured as monthly retainers or fixed-term day-rate assignments. The cost depends on scope and time commitment. We are transparent about pricing from the first conversation and will give you a clear indication on the call.
What experience does Starkhorn bring?
Starkhorn is led by Daniel Jacobs, with 20+ years in technology and security, 15+ of them in leadership roles. He has served as Interim Group Technology Director at VetPartners (BC Partners-backed, GBP1.2bn), accountable for both technology and security, and as CIO and CISO at Jardine Motors Group (GBP2bn turnover). He holds PRINCE2, ITIL Foundation, and is a Full Member of the Institute of Interim Management.
Does Starkhorn work with businesses outside London?
Yes. We work with clients nationally and, for some engagements, internationally. Much of our advisory work is delivered remotely, with on-site presence when needed. Location has not been a barrier for any of our clients.
What is the first step to working with Starkhorn?
Book a no-obligation conversation using the link on this page. In 30 minutes we will understand your situation, tell you honestly whether we are the right fit, and outline what a first engagement would look like. There is no sales process and no pressure.
Next step
Ready to Talk?
Starkhorn works with MDs, CEOs, and boards of growing businesses. If you have a technology leadership gap, a security concern, or a transformation that is not delivering, we can help. Book a 30-minute conversation with no obligation.
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