What is vishing? The helpdesk attack that cost M&S £300m

£300m: the cost of one phone call to M&S. Could you be next?

The helpdesk is the new perimeter Twenty years of security spending went on the front door. The modern attacker rings the doorbell instead. They phone your IT helpdesk, sound convincing, and ask for a password reset. In the most expensive UK retail breach of the decade, that is exactly how it began. The technique has […]