Privacy Policy

Privacy Notice Policy

This privacy notice for Starkhorn Ltd. describes how and why we collect, store, use, and/or share your information when you use our services, such as when you visit our website or any website of ours that links to this privacy notice (collectively, our “services”).

Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our services.

If you have any questions or concerns, please contact us at hello@starkhorn.co.uk.

The Data Protection Act

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Under this Act, everyone responsible for using personal data must follow strict rules called “data protection principles,” which ensure that information is:

  • Used fairly, lawfully, and transparently
  • Used for specified, explicit purposes
  • Used in a way that is adequate, relevant, and limited to only what is necessary
  • Accurate and, where necessary, kept up to date
  • Kept for no longer than is necessary
  • Handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction, or damage
Your Rights Under the Data Protection Act 2018

You have the right to find out what information we store about you. This includes the right to:

  • Be informed about how your data is being used
  • Access your personal data
  • Have incorrect data updated
  • Have your data erased
  • Stop or restrict the processing of your data
  • Data portability (allowing you to get and reuse your data for different services)
  • Object to how your data is processed in certain circumstances
1. What Information Do We Collect?

We collect personal information you voluntarily provide to us when you use our website or services. The personal information we collect depends on the context of your interactions with us and the service choices you make. It may include the following:

  • Names
  • Phone numbers
  • Email addresses

We don’t process sensitive information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Some information, such as your Internet Protocol (IP) address and browser/device characteristics, is collected automatically when you visit, use, or navigate our services. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information, such as your IP address, browser/device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

We also collect log and usage data—service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our services.

This log data may include your:

  • IP address
  • Device information
  • Browser type
  • Settings and activity information (such as date/time stamps, pages viewed, and actions you take)
  • Device system activity, error reports, and hardware settings
2. How Do We Process Your Information?

We process your information for purposes such as:

  • Providing, improving, and administering our services
  • Communicating with you
  • Security and fraud prevention
  • Compliance with legal requirements

With your consent, we may also process your information to:

  • Deliver services to you
  • Respond to your inquiries and offer support
  • Send you information about our products and services
  • Request feedback
  • Deliver targeted advertising
  • Improve marketing campaigns
3. What Legal Basis Do We Rely On to Process Your Information?

We only process personal information when we have a valid legal basis, including:

  • Consent: You’ve given us permission for specific purposes.
  • Performance of a contract: Processing is necessary to fulfil our contractual obligations to you.
  • Legitimate interests: We may process your data for our legitimate business interests, provided this doesn’t override your rights.
  • Legal obligations: We process your data to comply with the law.

Vital interests: Processing may be necessary to protect vital interests.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information with vendors, consultants, and third-party service providers who perform services for us. These third parties are contractually bound to protect your information and may only process it based on our instructions.

Additionally, we may share your information in connection with business transfers, such as mergers, acquisitions, or sales of assets.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect and store information.

6. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this notice unless required by law. When we no longer have a legitimate business need to process your information, we will delete or anonymise it.

7. How Do We Keep Your Information Safe?

We implement appropriate security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed 100% secure, so we cannot ensure absolute security.

8. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18. If you believe we have collected information from a minor, please contact us at hello@starkhorn.co.uk so we can delete the data.

9. What Are Your Privacy Rights?

In the UK, you have the right to:

  • Request access to your personal information
  • Request rectification or deletion of your personal information
  • Restrict the processing of your data
  • Object to the processing of your data
  • Withdraw consent if you’ve given it for specific processing

If you believe we are unlawfully processing your personal information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Do We Make Updates to This Notice?

We may update this privacy notice occasionally to stay compliant with relevant laws. The revised version will be effective immediately, and we encourage you to review it regularly.

11. How Can You Contact Us About This Notice?

If you have questions or concerns about this notice, contact us at hello@starkhorn.co.uk.

Cookie Policy

Effective Date: 14-Oct-2024
Last Updated: 14-Oct-2024

What Are Cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, and how that information is used. It also covers how you can manage your cookie settings.

Cookies are small text files stored on your device when you load a website in your browser. These cookies help us ensure the website functions properly, enhance security, improve your user experience, and allow us to understand how the website is performing. We also use cookies to analyse areas that may need improvement.

How Do We Use Cookies?

Our website uses both first-party and third-party cookies for various purposes. First-party cookies are essential for the website to function correctly and do not collect any personally identifiable information.

Third-party cookies on our website are used to analyse performance, track your interaction with the site, maintain security, provide tailored advertisements, and improve your overall experience. These cookies also help speed up your future interactions with our website.

Types of Cookies We Use

We use the following types of cookies:

  1. Essential Cookies – These are necessary for the website to function correctly and cannot be disabled in our system.
  2. Performance Cookies – These cookies help us understand how visitors interact with the website by providing information on the pages visited, traffic sources, and any errors encountered.
  3. Functional Cookies – These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your choices (e.g., language preference).

Targeting Cookies – These cookies are set by third-party advertising partners and are used to build a profile of your interests so relevant ads can be displayed.

Manage Cookie Preferences

You can manage your cookie preferences anytime by revisiting the cookie consent banner or adjusting your browser settings. Below are links to instructions on how to manage and delete cookies for popular web browsers:

If you use another web browser, please refer to your browser’s official support documentation for managing cookies. 

Security

The security of your information is important to us. We use reasonable security measures to protect your data from loss, misuse, or unauthorised access. However, no electronic transmission or storage system can be guaranteed to be 100% secure. As such, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. 

Grievance / Data Protection Officer

If you have any queries or concerns regarding how your information is processed, please contact our Data Protection Officer at:

Starkhorn Ltd
Email: Hello@starkhorn.co.uk

We will address your concerns in accordance with applicable law.